Week One - Day Two

Well day two is over with now, heads truly starting to fill up now. So much to take in but its all good. Learning how their systems work and security checks to run over prior to processing quotes/applications and the insurance process.
The trainer Craig Harding is just brill covering all aspects and making really easy and fun to learn and it must be as I haven't fallen asleep as yet, which is what i would normally do hehehehe.
There are quite a few different departments, such as account managers which is my position but there are assistant acct mgrs, customer services, lenders, and two others i can't remember but its remarkable how they all work together. ie. if i have a loan application has been approved i can get them into the office where an agent will meet&greet them to run through the paper work and get its signed off and notify me that its official and i get the confirmation of the commission. All while i may be dealing with another client.
The support structure is absolutely marvellous - anyhow more on that later
cheers.